Shipping policy
Shipping Policy – GemSparkle
At GemSparkle, we ensure a smooth and reliable delivery experience so your jewelry reaches you safely and on time.
🚚 Shipping Charges
- A flat shipping charge of ₹59 is applicable on all orders
- Shipping charges are non-refundable
💵 Cash on Delivery (COD)
- COD is available on selected orders
- No additional COD charges
- Please ensure availability to accept the order at the time of delivery
⚡ Express Shipping
- Express shipping is available at an additional charge
- Orders placed under express shipping are delivered within 4–5 working days
- Availability may vary depending on location
📦 Order Processing Time
- All orders are processed within 1–2 working days
- Orders are not processed on Sundays or public holidays
- Once your order is processed, it cannot be canceled or modified
⏱️ Delivery Time
- Standard delivery time is 6–7 working days
- Delivery timelines may vary due to courier partner delays or unforeseen circumstances
📍 Order Tracking
- Once your order is shipped, you will receive a tracking link via SMS/Email
- You can track your order in real-time
⚠️ Delays & Issues
- GemSparkle is not responsible for delays caused by courier services or external factors
- However, we will assist you in resolving any issues
📦 Incorrect Address
- Please ensure your shipping details are correct while placing the order
- Orders shipped to an incorrect or incomplete address will not be eligible for refund or replacement
📩 Need Help?
For any shipping-related queries, feel free to contact us:
Email: gemsparklesupport@gmail.com
✨ Fast, secure, and reliable—GemSparkle delivers elegance right to your doorstep.